1. The following Privacy Policy determines the principles of processing and storage of personal data provided by users concerning their use of services offered by Hotel Redyk Ski&Relax (hereinafter: the Website).
  2. Administrators of the personal data included in the website TATROPOL Stanisław Bobak, Ząb 34-521, Potoczki 20, entered to the registry of companies under the NIP number: 7360000247 (hereinafter: ADO).
  3. In the interests of the security of the entrusted personal data, ADO operates based on internal procedures and recommendations, in accordance with the relevant legal acts on the protection of personal data, and in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals concerning the processing of personal data and on the free movement of such data and repealing Directive 95/46 EC.
  4. ADO shall take particular care to protect the interests of data subjects and, in particular, ensure that personal data are:
    1. lawfully processed,
    2. collected for legitimate purposes and not subjected to further processing incompatible with those purposes,
    3. substantially correct and adequate to the purposes for which they are processed,
    4. kept in a form that enables identifying the persons to whom they relate no longer than is necessary to achieve the purpose of processing.
  5. ADO performs functions of obtaining information about users and their behavior by having them voluntarily enter information in forms, to:
    1. respond to user requests made via the contact form based on art. 6 paragraph. 1 point. f GDPR,
    2. accept reservations using an online booking system based on Art. 6 paragraph. 1 point. b GDPR,
    3. provide services offered by ADO based on Art. 6 paragraph. 1 point. b GDPR,
    4. perform marketing activities, including sending sales offers to the email address if the Customer had provided consent to such activities by marking an appropriate field during the reservation process, based on art. 6 paragraph. 1 point. a GDPR. Consent to the processing of data for marketing purposes and the transmission of commercial information can be revoked by clicking the appropriate link in the received message or sending such a request to ADO's e-mail address,
    5. pursuing the legitimate interest of ADO, in specific cases, based on Art. 6 paragraph. 1 point. f GDPR, e.g. debt collection, - by collecting cookies.
  6. When first visiting Hotel Redyk Ski&Relax, the user is notified of the use of cookies. By clicking ACCEPT, the user agrees to the use of cookies on the website. The user can change cookie settings at any time here
  7. The cookie settings will be changed after the session is restarted or refreshed on the ADO website.
  8. Installation of "cookies necessary for the basic functionality of the Website" is necessary for proper operation of j, in particular required for authorization.
  9. Cookies necessary for the operation of the site can be changed by changing the browser settings, but it should be borne in mind that changing the settings may cause the website to malfunction
  10. More information about cookies is available in the "Help" section in the user's browser menu.
  11. Users who, after reading the information available on the Website, do not want cookies to remain stored in the browser of the device, should remove them from their browser after the end of their visit to the Website. The Service uses the following types of cookies:
    1. session type - remain in the browser until it is disabled, or until the user logs out of the Service,
    2. permanent type - remain in the web browser of the device until they are removed by the user, or until the predetermined time specified in the parameters of the cookie file elapses.
  12. In terms of functionality of each cookie file, they can be divided into:
    1. analysis files that help improve the experience of using the website by understanding how users use and convert on it,
    2. marketing files used to personalize advertising content, proper targeting and analyzing the performance of marketing channels and sales channels,
    3. files necessary, that is, fundamental to the basic functionality of the Service.
  13. The cookies we use allow us to develop our website.
  14. Some cookie files may be placed by the provider of the Online Reservation System only for:
    1. improving and supporting the booking process,
    2. analyzing and collecting statistical data concerning the use of the website and the Online Reservation System, to improve them,
    3. the provider of the Online Reservation System shall inform about the installed cookies in the user interface of this system.
  15. ADO may use automated decision-making, including profiling, for marketing purposes (including automated matching of ads to your interests and measuring their effectiveness), and tailoring offers based on art. 6 paragraph. 1 point. a GDPR.
  16. Recipients of personal data may be bodies, institutions, and entities authorized under the law, as well as entities providing services to ADO (e.g. legal, IT, marketing, accounting and other entities involved in the execution of the ordered service.
  17. We use the following analytical tools:
  18. We use the following marketing tools:
  19. Data processed by ADO can be accessed by the User of the Service, who provided it. The User also retains the right to modify this data, demand its deletion and limit or stop processing their personal data at any time. At any time, the user may also request the removal of his personal data from the site. The right to data transfer does not apply because the standard for the exchange of such data between hotel facilities has not been established.
  20. In order to exercise their rights indicated above, the Website user should contact ADO using the same e-mail address or phone number provided on the Website by sending an email to the address:
  21. The User of the Website has the right to withdraw consent at any time without affecting the lawfulness of the processing, which was made based on consent before its withdrawal, by direct contact with ADO or, in the case of technology, by changing the cookie settings.
  22. Any user of the Service may lodge a complaint with the Office for Personal Data Protection.
  23. The Website may contain links to other websites that operate independently of the Website and are not supervised by the Website in any way. These websites may have their privacy policies and regulations, which we recommend that you read carefully.
  24. ADO reserves the right to change the privacy policy of the website, which may be caused by the development of Internet technology, possible changes in the law regarding the protection of personal data, and the development of the Website. Users shall be informed of any changes in a visible and understandable manner.


  1. Reception desk is the supervisor, advisor and information point for our Guests. It’s open 24.
  2. Check in starts from 16:00. Check out until 12:00
  3. If a Guest wishes to stay longer this should be reported to the reception before 10:00. The stay will be extended whenever it will be possible.
  4. If a Guest does not specify the number of nights that he plans to spent in Redyk the reception will treat this stay as for one night only.
  5. Silence should be respected from 22:00 till 7:00
  6. Guests only visiting Redyk should leave rooms before 22:00
  7. Guest behaviour should not cause any inconveniences to other Guests of Redyk. Redyk has the right to not accommodate Guests who are intoxicated or who disturb other Guests with their behaviour.
  8. During the stay Redyk lets the Guest use the radio and TV set that are in the room, and the Guest rents them for their own use.
  9. Guests are financially responsible for any damage in the room or the facility caused by them or their Guests that are not staying in Redyk.
  10. Guests should close the room windows and door before leaving the room. The room key should be left at the reception desk. Guest will be charged 50 PLN for lost key.
  11. Redyk has limited responsibility for valuable goods and money left in the room.
  12. Redyk has no responsibility for vehicles that are parked on the parking lot in case of damage or theft.
  13. In case of leaving personal belongings in the room after checking out they will be sent to Guest to the address pointed by Guest (on Guest’s cost) or will be storage for 1 month.
  14. Room cleaning take place between 10:00 and 16:00. Bed clothes can be changed after the third night, regarding Guest’s wish.
  15. Regarding the fire and safety regulations no personal facilities such as: irons, kettles and others, are allowed in the rooms.
  16. In case of fire noticed by Guest this should be immediately reported to the reception desk and Guest should immediately leave the building following the Emergency Exit signs.
  17. Smoking is not permitted in any part of the building except for the balconies and outside smoking areas.
  18. Redyk does not accept animals.
  19. Redyk can refuse the storage of belongings that do not look like personal belongings.
  20. Redyk can refuse the accommodation to Guests who disrespect the Stay Regulations.